PSV Training Services

This education course has been in place since 1992 and to date has educated many thousands to successfully sit and pass exam tests to obtain a PSV licence allowing them to drive a taxi, limousine, hearse, hackney and other vehicles covered under its definition. The PSV training service it teaches the skills required to manage the needs of passengers in a comfortable and dignified way as well as enhancing the awareness and knowledge of street, locations, routes, taxi regulations and general rules of the road.

Learning objectives are to gain knowledge of...

• General locations - hotels, hospitals, entertainment venues and places of general public interest
• Taxi meter area layout including: roads and streets, areas, hospitals, hotels and places of general interest
• Customer care and satisfaction
• Rules applicable - taxi regulations, national fares

To recognise...

• The need to be customer focused and driven
• The structure that exists and the need to be a positive part of that
• That one is managing a self-sufficient business

Attendees will receive...

• Individual attention that will answer any current approach questions
• Handouts that will always act as a helpful reminder

Those who should attend...

• People that wish to hold a PSV licence
• Owners, managers or operators of Taxi Call Centres
• Limousine companies and Taxi Rental Services

This educational session is presented in a 10am-5pm session day (every Wednesday and thursday)
For more information on PSV training, call 01-662 3333 or visit www.psvtrainingservices.com